“Soft skills are life skills that are hard to teach from a book, like honesty, integrity, telling the truth, not stealing and not cheating,” she said. These are very new to these people and take a long time to learn, even longer than language and culture, perhaps. I guess our term for “soft skills” is values.”
Others describe “soft skills” as emotional intelligence as does Wikipedia here. Here is a quiz to determine which of your soft skills need improvement. After taking it, I need to “improve your interactions with a diversity of colleagues” and I need to “learn how to handle everyone from your critics to your direct reports.” Based on a book by Peggy Klaus, The Hard Truth About Soft Skills.